Begin with the decision.
Owners often receive reports without a clear explanation of what they mean or how to use them. A useful starting point is to ask which decisions the information should support: pricing a job, understanding overhead, controlling spending, or planning cash.
That does not make accuracy optional. It gives the review a purpose and helps explain why the structure of the records matters.
Separate the questions.
- Are the records reliable? Understand what has been reconciled, what needs correcting, and which balances remain uncertain.
- Are costs classified usefully? Review how job costs and overhead appear in the chart of accounts and management reports.
- Can the team maintain the information? Establish who records, checks, and explains it.
Make the work understandable.
A revised chart of accounts alone is not the whole solution. The bookkeeper needs to understand how transactions should be handled. The owner needs to understand what the resulting reports can and cannot say.
That can involve a correction list, coaching, written procedures, and review of completed work. The scope depends on the condition of the records and the questions being asked.
A question to start with:
Which business decision are you postponing because you do not trust the numbers?
Bring the question
to your own business.
A recent job, a confusing report, or a cash concern can be the starting point.
What to expect